Using OnSpotly
Placeholder. This section will describe who can use OnSpotly, the minimum age to book, and how an account is created and kept secure.
It will also explain that OnSpotly connects customers with trained creators and editors, and what each party is responsible for.
Bookings and payment
Placeholder. This section will cover how a booking is made, the fixed package prices and add-ons shown before payment, tips, and when a creator is matched.
It will also cover extra charges, paid change rounds and how payment links work when in-app payment is switched off.
Changes and cancellations
Placeholder. This section will set out what can be changed at each booking stage, that customers can cancel until the shoot starts, and the refund that applies at the time of cancelling.
Your content
Placeholder. This section will explain who owns the delivered photos and reels, how long files stay available to download, and the optional permission to post your content on OnSpotly's social media.
Conduct and safety
Placeholder. This section will describe expected conduct at a shoot for customers and creators, and what happens when the rules are not followed.
Liability and disputes
Placeholder. This section will contain the limitation of liability, governing law and how disputes are resolved.